Please use this identifier to cite or link to this item: https://doi.org/10.3390/su13147566
Title: Agent-based approach to configure processes in iran’s banking service supply chain
Authors: Jalilian, Negar
Mahmoud Zanjirchi, Seyed
Sadrabadi, Alireza Naser
Asgharpourmasouleh, Ahmadreza
Goh, Mark 
Keywords: Agent-based modeling
Iran
Liquidity risk
Service supply chain
Taguchi
Issue Date: 6-Jul-2021
Publisher: MDPI AG
Citation: Jalilian, Negar, Mahmoud Zanjirchi, Seyed, Sadrabadi, Alireza Naser, Asgharpourmasouleh, Ahmadreza, Goh, Mark (2021-07-06). Agent-based approach to configure processes in iran’s banking service supply chain. Sustainability (Switzerland) 13 (14) : 7566. ScholarBank@NUS Repository. https://doi.org/10.3390/su13147566
Rights: Attribution 4.0 International
Abstract: Improving the service processes of banks requires updating and optimizing banking supply chain processes as well as understanding the interaction between the constituent elements of each process. This paper applies agent-based modeling to configure selected processes of Tejarat Bank’s service supply chain, a large bank in Iran. Tejarat’s banking process system is presented and the most effective processes of the banking supply chain are identified. The interactions between the processes are examined and the research model is presented. We execute the agent-based modeling in a simulated environment. The simulation results are analyzed using Taguchi’s experimental method. Selected combinations of the elements of the integrated marketing communications program are presented to reduce the liquidity risk of Tejarat Bank. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
Source Title: Sustainability (Switzerland)
URI: https://scholarbank.nus.edu.sg/handle/10635/232055
ISSN: 2071-1050
DOI: 10.3390/su13147566
Rights: Attribution 4.0 International
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