Please use this identifier to cite or link to this item: https://doi.org/10.3390/su13147566
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dc.titleAgent-based approach to configure processes in iran’s banking service supply chain
dc.contributor.authorJalilian, Negar
dc.contributor.authorMahmoud Zanjirchi, Seyed
dc.contributor.authorSadrabadi, Alireza Naser
dc.contributor.authorAsgharpourmasouleh, Ahmadreza
dc.contributor.authorGoh, Mark
dc.date.accessioned2022-10-11T07:55:57Z
dc.date.available2022-10-11T07:55:57Z
dc.date.issued2021-07-06
dc.identifier.citationJalilian, Negar, Mahmoud Zanjirchi, Seyed, Sadrabadi, Alireza Naser, Asgharpourmasouleh, Ahmadreza, Goh, Mark (2021-07-06). Agent-based approach to configure processes in iran’s banking service supply chain. Sustainability (Switzerland) 13 (14) : 7566. ScholarBank@NUS Repository. https://doi.org/10.3390/su13147566
dc.identifier.issn2071-1050
dc.identifier.urihttps://scholarbank.nus.edu.sg/handle/10635/232055
dc.description.abstractImproving the service processes of banks requires updating and optimizing banking supply chain processes as well as understanding the interaction between the constituent elements of each process. This paper applies agent-based modeling to configure selected processes of Tejarat Bank’s service supply chain, a large bank in Iran. Tejarat’s banking process system is presented and the most effective processes of the banking supply chain are identified. The interactions between the processes are examined and the research model is presented. We execute the agent-based modeling in a simulated environment. The simulation results are analyzed using Taguchi’s experimental method. Selected combinations of the elements of the integrated marketing communications program are presented to reduce the liquidity risk of Tejarat Bank. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
dc.publisherMDPI AG
dc.rightsAttribution 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.sourceScopus OA2021
dc.subjectAgent-based modeling
dc.subjectIran
dc.subjectLiquidity risk
dc.subjectService supply chain
dc.subjectTaguchi
dc.typeArticle
dc.contributor.departmentANALYTICS AND OPERATIONS
dc.description.doi10.3390/su13147566
dc.description.sourcetitleSustainability (Switzerland)
dc.description.volume13
dc.description.issue14
dc.description.page7566
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