Please use this identifier to cite or link to this item:
|Title:||Personnel planning in general practices: Development and testing of a skill mix analysis method||Authors:||von Eitzen-Strassel J.
De Bakker D.H.
decision support system
primary health care
Decision Support Techniques
Health Services Needs and Demand
Primary Health Care
|Issue Date:||2014||Publisher:||BioMed Central Ltd.||Citation:||von Eitzen-Strassel J., Vrijhoef H.J.M., Derckx E.W.C.C., De Bakker D.H. (2014). Personnel planning in general practices: Development and testing of a skill mix analysis method. Human Resources for Health 12 (1) : 53. ScholarBank@NUS Repository. https://doi.org/10.1186/1478-4491-12-53||Abstract:||Background: General practitioners (GPs) have to match patients' demands with the mix of their practice staff's competencies. However, apart from some general principles, there is little guidance on recruiting new staff. The purpose of this study was to develop and test a method which would allow GPs or practice managers to perform a skill mix analysis which would take into account developments in local demand.Methods: The method was designed with a stepwise method using different research strategies. Literature review took place to detect available methods that map, predict, or measure patients' demands or needs and to fill the contents of the skill mix analysis. Focus groups and expert interviews were held both during the design process and in the first test stage. Both secondary data analysis as primary data collection took place to fill the contents of the tool. A pilot study in general practices tested the feasibility of the newly-developed method.Results: The skill mix analysis contains both a quantitative and a qualitative part which includes the following sections: i) an analysis of the current and the expected future demand; ii) an analysis of the need to adjust skill mix; iii) an overview about the functions of different provider disciplines; and iv) a system to assess the input, assumed or otherwise, of each function concerning the 'catching up demand', the connection between supply and demand, and the introduction of new opportunities. The skill mix analysis shows an acceptable face and content validity and appears feasible in practice.Conclusions: The skill mix analysis method can be used as a basis to analyze and match, systematically, the demand for care and the supply of practice staff. © 2014 von Eitzen-Strassel et al.; licensee BioMed Central Ltd.||Source Title:||Human Resources for Health||URI:||https://scholarbank.nus.edu.sg/handle/10635/174298||ISSN:||14784491||DOI:||10.1186/1478-4491-12-53|
|Appears in Collections:||Elements|
Show full item record
Files in This Item:
|10_1186_1478-4491-12-53.pdf||790.49 kB||Adobe PDF|
checked on Oct 22, 2021
checked on Oct 14, 2021
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.