Please use this identifier to cite or link to this item: https://doi.org/10.1080/15309576.2017.1400991
Title: Examining the Effects of Social Media Use on Job Satisfaction in the Australian Public Service: Testing Self-Determination Theory
Authors: Mehmet Akif Demircioglu 
Keywords: social media
job satisfaction
self-determination theory (SDT)
public sector
Australian public service
Issue Date: 17-Jan-2018
Publisher: Taylor & Francis
Citation: Mehmet Akif Demircioglu (2018-01-17). Examining the Effects of Social Media Use on Job Satisfaction in the Australian Public Service: Testing Self-Determination Theory. Public Performance & Management Review 41 (2) : 300-327. ScholarBank@NUS Repository. https://doi.org/10.1080/15309576.2017.1400991
Abstract: The purpose of this study is to investigate the relationship between social media usage for work purposes and employee job satisfaction in the public sector. Because social media is a relatively recent phenomenon, the ways in which it affects employee attitudes such as job satisfaction are not wellknown. Using self-determination theory (SDT) as a framework, this study tests whether perceived competence, relatedness, and autonomy mediate the relationship between social media usage for work purposes and employee job satisfaction. Data were obtained from the Australian Public Service Commission (APSC). Overall, results generated from the structural equation models support SDT, suggesting that employees using social media for work purposes have higher self-determination and higher selfdetermination increases their job satisfaction. In particular, the effects of competence to job satisfaction is very high. However, while social media usage for work purposes can enhance employees' need for autonomy and competence, it does not have any statistical effect to employees need for relatedness. In addition, social media does not have any statistical and direct effect to job satisfaction. The results suggest that social media has an indirect effect to job satisfaction. This paper discusses the implications of these findings.
Source Title: Public Performance & Management Review
URI: http://scholarbank.nus.edu.sg/handle/10635/141593
ISSN: 1530-9576
DOI: 10.1080/15309576.2017.1400991
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