Full Name
Kay Chuan Tan
Variants
Tan, K.C
Chuan, T.K.
Tan, K.-C.
Tan, K.C.
 
 
 
Email
isetankc@nus.edu.sg
 
 

Publications

Results 21-40 of 53 (Search time: 0.008 seconds).

Issue DateTitleAuthor(s)
212009Empirical assessment of an integrative service design frameworkZhou, Q.; Tan, K.C. 
222012Evaluating decisions made in common basketball game scenariosStella, N.Y.; Peacock, J.B.; Chuan, T.K. 
23Apr-1990Forecasting of diesel and petrol sales an evaluation of various marketing strategiesAng, B.W. ; Tan, K.C. 
42002Gandhian philosophy and national quality awardsKhoo, H.H. ; Tan, K.C. 
52000Integrating Kano's model in the planning matrix of quality function deploymentTan, K.C. ; Shen, X.X.
62010Knowledge protecting methods in different types of companiesXu, B.; Tan, K.C. 
724-Aug-2005Leadership and management distinctions among worldwide National Quality AwardsTan, K.C. ; Khoo, H.H. 
8Mar-2001Listening to the future voice of the customer using fuzzy trend analysis in QFDShen, X.-X.; Xie, M. ; Tan, K.-C. 
92003Managing for quality in the USA and Japan: Differences between the MBNQA, DP and JQAKhoo, H.H. ; Tan, K.C. 
102003Managing service quality: Applying utility theory in the prioritization of service attributesLi, Y.N.; Tan, K.C. ; Xie, M. 
11Aug-2002Measuring web-based service qualityLi, Y.N.; Tan, K.C. ; Xie, M. 
122007Message from organizing committee chairsJiao, R.; Tan, K.C. 
132007Modeling robot movement in a virtual environmentChuan, T.K. ; Shin, C.N.; Foo, D.; Chao, W.Y.; Wenhao, Y.
142014New service development maturity modelJin, D.; Chai, K.-H. ; Tan, K.-C. 
152010New service development success factors: A managerial perspectiveJin, D.; Chai, K.H. ; Tan, K.C. 
16Feb-2007Optimizing product design using quantitative quality function deployment: A case studyLai, X.; Tan, K.-C. ; Xie, M. 
172004Optimizing product design using the Kano model and QFDLai, X.; Xie, M. ; Tan, K.C. 
182000Optimum prioritisation and resource allocation based on fault tree analysisXie, M. ; Tan, K.C. ; Goh, K.H.; Huang, X.R.
19May-2012Organizational adoption of new service development toolsJin, D.; Chai, K.-H. ; Tan, K.-C. 
201-Jul-2006QFD optimization using linear physical programmingLai, X.; Xie, M. ; Tan, K.-C.