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Title: The influence of job rotation on physicians' system use: A situated learning perspective
Authors: Tong, Y. 
Goonawardene, N.
Tan, S.S.-L. 
Teo, H.-H. 
Low, C.O.
Keywords: Healthcare
Job rotation
Situated learning
System use
Issue Date: 2011
Citation: Tong, Y.,Goonawardene, N.,Tan, S.S.-L.,Teo, H.-H.,Low, C.O. (2011). The influence of job rotation on physicians' system use: A situated learning perspective. International Conference on Information Systems 2011, ICIS 2011 1 : 285-. ScholarBank@NUS Repository.
Abstract: While job rotation has been well recognized as an effective management strategy for career development, it could have detrimental effects on the success of a healthcare information system. Junior physicians, who often periodically rotate among different hospitals, are unlikely to be proficient in a particular system. Drawing on the situated learning theory, this study explores how job rotation affects a rotating physician's system use and related benefits. An interpretive case study was conducted among rotating physicians in a public hospital. The data analysis results reveal three important sets of concepts originating from rotation experiences: direct system knowledge, diversified system knowledge and organization identification. A rotating physician with direct system knowledge may go through a process of repeat-based learning, whereas, diversified system knowledge may trigger a process of comparisonbased learning. In addition, organization identification is important to facilitate system knowledge transfer from physicians to the hospital.
Source Title: International Conference on Information Systems 2011, ICIS 2011
ISBN: 9781618394729
Appears in Collections:Staff Publications

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