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|Title:||Positive management orientation for continuous improvement||Authors:||Yeo, C.H.
|Issue Date:||1995||Citation:||Yeo, C.H.,Goh, T.N.,Xie, M. (1995). Positive management orientation for continuous improvement. IEEE International Engineering Management Conference : 208-213. ScholarBank@NUS Repository.||Abstract:||A 'Do It Better Each Time' strategy has been promoted recently in the quality management literature, in preference to the 'Do It Right First Time' approach to managing quality. This paper discusses these concepts from the viewpoints of the traditional quality management 'gurus': Philip B. Crosby, W. Edwards Deming, and Joseph M. Juran, and examines how they relate to current quality management philosophies.||Source Title:||IEEE International Engineering Management Conference||URI:||http://scholarbank.nus.edu.sg/handle/10635/72378|
|Appears in Collections:||Staff Publications|
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