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Title: Work and Nonwork Outcomes of Workplace Incivility: Does Family Support Help?
Authors: Lim, S. 
Lee, A.
Keywords: Culture
Social support
Work-family conflict
Issue Date: 2011
Citation: Lim, S., Lee, A. (2011). Work and Nonwork Outcomes of Workplace Incivility: Does Family Support Help?. Journal of Occupational Health Psychology 16 (1) : 95-111. ScholarBank@NUS Repository.
Abstract: This study extended incivility research beyond the confines of the workplace by exploring the relationships between incivility, work-to-family conflict and family support. Data collected from 180 employees from various organizations in Singapore showed that incivility is not a rare phenomenon in Asian cultures. Employees experienced more incivility from superiors than coworkers or subordinates, and these experiences were related to different outcomes. Coworker-initiated incivility was associated with decreased coworker satisfaction, increased perceptions of unfair treatment, and increased depression. On the other hand, superior-initiated incivility was associated with decreased supervisor satisfaction and increased work-to-family conflict. Results also revealed that employees with high family support showed stronger relationships between workplace incivility and negative outcomes, compared with employees with low family support. © 2011 American Psychological Association.
Source Title: Journal of Occupational Health Psychology
ISSN: 10768998
DOI: 10.1037/a0021726
Appears in Collections:Staff Publications

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