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Title: Adopters and non-adopters of business-to-business electronic commerce in Singapore
Authors: Teo, T.S.H. 
Ranganathan, C.
Keywords: B2B
Business-to-business e-commerce
Electronic commerce
Issue Date: 2004
Citation: Teo, T.S.H., Ranganathan, C. (2004). Adopters and non-adopters of business-to-business electronic commerce in Singapore. Information and Management 42 (1) : 89-102. ScholarBank@NUS Repository.
Abstract: Although there has been an increase in research studies of business-to-business (B2B) electronic commence (e-commerce), most studies were carried out in the United States or Europe. There are very limited studies on B2B e-commerce in the Asian context. Our effort examined Web-based B2B e-commerce initiatives in Singapore, an island of 650km2 in South-East Asia. Data were collected from 108 firms using a mail survey, which showed that 52.8% firms have adopted B2B e-commerce; of these, two-third had a formal plan and/or task force for B2B e-commerce deployment. Customer-related applications were generally more common than supplier-related applications. Problems in B2B e-commerce adoption included the difficulty of measuring benefits, fear of granting suppliers and customers access to corporate systems and insufficient time for staff to develop new skills in e-commerce. Implications of the results are discussed. © 2004 Elsevier B.V. All rights reserved.
Source Title: Information and Management
ISSN: 03787206
DOI: 10.1016/
Appears in Collections:Staff Publications

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