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|Title:||Adopters and non-adopters of business-to-business electronic commerce in Singapore|
|Authors:||Teo, T.S.H. |
|Citation:||Teo, T.S.H., Ranganathan, C. (2004). Adopters and non-adopters of business-to-business electronic commerce in Singapore. Information and Management 42 (1) : 89-102. ScholarBank@NUS Repository. https://doi.org/10.1016/j.im.2003.12.005|
|Abstract:||Although there has been an increase in research studies of business-to-business (B2B) electronic commence (e-commerce), most studies were carried out in the United States or Europe. There are very limited studies on B2B e-commerce in the Asian context. Our effort examined Web-based B2B e-commerce initiatives in Singapore, an island of 650km2 in South-East Asia. Data were collected from 108 firms using a mail survey, which showed that 52.8% firms have adopted B2B e-commerce; of these, two-third had a formal plan and/or task force for B2B e-commerce deployment. Customer-related applications were generally more common than supplier-related applications. Problems in B2B e-commerce adoption included the difficulty of measuring benefits, fear of granting suppliers and customers access to corporate systems and insufficient time for staff to develop new skills in e-commerce. Implications of the results are discussed. © 2004 Elsevier B.V. All rights reserved.|
|Source Title:||Information and Management|
|Appears in Collections:||Staff Publications|
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