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Title: Strategies of crisis management from contingent perspective
Authors: Ping, J.W.
Cui, T.
Pan, S.L. 
Keywords: Contingency theory
Crisis management
Government capabilities
Nature of disasters
Issue Date: 2011
Citation: Ping, J.W.,Cui, T.,Pan, S.L. (2011). Strategies of crisis management from contingent perspective. PACIS 2011 - 15th Pacific Asia Conference on Information Systems: Quality Research in Pacific. ScholarBank@NUS Repository.
Abstract: The existing literature in crisis management mostly addresses specific measures taken in dealing with a single disaster. However, with chaotic nature of disasters and the uncertainty that surrounds them, the understanding of how to achieve effectiveness in crisis management remains limited. This article investigates that how government apply various capabilities in the crisis management process contingent upon different nature of disasters. By demonstrating the crisis management process from a contingent perspective, the capabilities that government should emphasis on can vary differently according to the nature of disasters. This study develops a framework for crisis management to serve as a guide when government is facing a crisis.
Source Title: PACIS 2011 - 15th Pacific Asia Conference on Information Systems: Quality Research in Pacific
Appears in Collections:Staff Publications

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