Please use this identifier to cite or link to this item: https://doi.org/10.1016/j.jbusres.2019.10.006
Title: Corporate digital responsibility
Authors: Lobschat, Lara
Mueller, Benjamin
Eggers, Felix
Brandimarte, Laura
Diefenbach, Sarah
Kroschke, Mirja
Wirtz, Jochen 
Lobschat L.
Mueller B.
Eggers F.
Brandimarte L.
Diefenbach S.
Kroschke M.
Wirtz J.
Keywords: Corporate digital responsibility (CDR)
Data
Digital technologies
Ethics
Organizational culture
Privacy
Issue Date: 1-Jan-2021
Publisher: Elsevier Inc.
Citation: Lobschat, Lara, Mueller, Benjamin, Eggers, Felix, Brandimarte, Laura, Diefenbach, Sarah, Kroschke, Mirja, Wirtz, Jochen, Lobschat L., Mueller B., Eggers F., Brandimarte L., Diefenbach S., Kroschke M., Wirtz J. (2021-01-01). Corporate digital responsibility. Journal of Business Research 122 : 875-888. ScholarBank@NUS Repository. https://doi.org/10.1016/j.jbusres.2019.10.006
Rights: Attribution 4.0 International
Abstract: We propose that digital technologies and related data become increasingly prevalent and that, consequently, ethical concerns arise. Looking at four principal stakeholders, we propose corporate digital responsibility (CDR) as a novel concept. We define CDR as the set of shared values and norms guiding an organization's operations with respect to four main processes related to digital technology and data. These processes are the creation of technology and data capture, operation and decision making, inspection and impact assessment, and refinement of technology and data. We expand our discussion by highlighting how to managerially effectuate CDR compliant behavior based on an organizational culture perspective. Our conceptualization unlocks future research opportunities, especially regarding pertinent antecedents and consequences. Managerially, we shed first light on how an organization's shared values and norms regarding CDR can get translated into actionable guidelines for users. This provides grounds for future discussions related to CDR readiness, implementation, and success. © 2019 The Authors
Source Title: Journal of Business Research
URI: https://scholarbank.nus.edu.sg/handle/10635/232633
ISSN: 0148-2963
DOI: 10.1016/j.jbusres.2019.10.006
Rights: Attribution 4.0 International
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