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EVALUATION OF THE SPORTS FACILITIES AT THE NATIONAL UNIVERSITY OF SINGAPORE

CHIAM TOK LING
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Abstract
The purpose of the dissertation is to evaluate the sports facilities available at the Sports and Recreational Centre of the National University of Singapore, Kent Ridge Campus. The centre was built four years ago as part of the Master Plan of the whole campus. It was designed for a population of 9,000 students with a low capacity for expansion. The population has now increased by 50% and many students have been complaining of a shortage of facilities. Part of the evaluation involves investigating into the adequacy of the facilities in terms of both quality and quantity. In addition to evaluating the facilities per se, the importance of other attributes of the sports complex is also examined. The evaluation is based on student users' feedback obtained through two surveys. The first survey is a campus-wide one, measuring the extent of usage of the facilities. The second follow-up survey probes into further details of the problems of the sports complex. Results showed that though the number of students has increased significantly, the demand for more facilities is confined only to the more popular facilities like the squash courts, the tennis courts and the swimming pool. The two facilities with the worst conditions are the badminton courts and the weight-lifting equipment. Most of the other facilities are in fair conditions. Recommendations made are prioritized in order of importance based on the level of usage of the facility and level of importance of attributes as rated by the users. Wide range of facilities and availability at the right time are two factors considered very important to the users.
Keywords
sports facilities, evaluation, user satisfaction, tertiary institution, quantity aspects, quality aspects
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Date
1987
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