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https://scholarbank.nus.edu.sg/handle/10635/140404
| Title: | The role of affective expectatons in influencing consumers' satistifaction evaluations and in-store behaviors | Authors: | Wirtz, Jochen Mattila, Anna Tan, Rachael L. P. |
Issue Date: | Oct-2001 | Citation: | Wirtz, Jochen, Mattila, Anna, Tan, Rachael L. P. (2001-10). The role of affective expectatons in influencing consumers' satistifaction evaluations and in-store behaviors. Research Paper Series (National University of Singapore. Faculty of Business Administration); 2001-031 : 1-37. ScholarBank@NUS Repository. | Series/Report no.: | Research Paper Series; 2001-031 | Source Title: | Research Paper Series (National University of Singapore. Faculty of Business Administration); 2001-031 | URI: | http://scholarbank.nus.edu.sg/handle/10635/140404 |
| Appears in Collections: | Staff Publications Elements |
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| b22883459.pdf | 1.97 MB | Adobe PDF | OPEN | None | View/Download |
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