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Kay Chuan Tan

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Full Name
Kay Chuan Tan
Variants
Tan, K.C
Chuan, T.K.
Tan, K.-C.
Tan, K.C.
 
Main Affiliation
 
Faculty
 
Email
isetankc@nus.edu.sg
 
Other emails
 

Publications

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Type:  Conference Paper
Department:  GLOBAL RELATIONS OFFICE

Results 1-20 of 24 (Search time: 0.004 seconds).

Issue DateTitleAuthor(s)
12008A bibliographic analysis of the literature on new service developmentZhou, Q.; Tan, K.C. 
22010A conceptual framework on the adoption of new service development tools and techniques in service firmsDayu, J.; Hin, C.K. ; Chuan, T.K. 
32012A survey of new service development toolsJin, D.; Chai, K.-H. ; Wu, C.-C.; Tan, K.-C. 
42007A survey on Six Sigma implementation in Singapore service industriesChakrabarty, A.; Tan, K.C. 
52011Adoption of new service development tools in the financial service industryJin, D.; Chai, K.-H. ; Tan, K.-C. 
62006Applying six-sigma in the service industry: A review and case study in call center servicesChakrabarty, A.; Tan, K.C. 
72010Bibliometric analysis of service science research: An assessment of institutional and individual research productivityChuan, T.K. ; Goudarzlou, A. 
82009Bibliometric analysis of service science research: Focus on contribution from AsiaChuan, T.K. ; Goudarzlou, A. ; Chakrabarty, A.
92008Case study analysis of six Sigma in Singapore service organizationsChakrabarty, A.; Tan, K.C. 
102012Cultural differences in applying Kansei Engineering to servicesHartono, M.; Chuan, T.K. ; Peacock, J.B.
112009Empirical assessment of an integrative service design frameworkZhou, Q.; Tan, K.C. 
122012Evaluating decisions made in common basketball game scenariosStella, N.Y.; Peacock, J.B.; Chuan, T.K. 
132010Knowledge protecting methods in different types of companiesXu, B.; Tan, K.C. 
142007Modeling robot movement in a virtual environmentChuan, T.K. ; Shin, C.N.; Foo, D.; Chao, W.Y.; Wenhao, Y.
152007Modeling robot movement in a virtual environmentChuan, T.K. ; Shin, C.N.; Foo, D.; Chao, W.Y.; Wenhao, Y.
162010New service development success factors: A managerial perspectiveJin, D.; Chai, K.H. ; Tan, K.C. 
17Feb-2007Optimizing product design using quantitative quality function deployment: A case studyLai, X.; Tan, K.-C. ; Xie, M. 
18Feb-2007Optimizing product design using quantitative quality function deployment: A case studyLai, X.; Tan, K.-C. ; Xie, M. 
192004Optimizing product design using the Kano model and QFDLai, X.; Xie, M. ; Tan, K.C. 
202004Optimizing product design using the Kano model and QFDLai, X.; Xie, M. ; Tan, K.C.