Please use this identifier to cite or link to this item:
https://doi.org/10.1111/j.0955-6419.2005.00376.x
| Title: | Kung-fu service development at Singapore Airlines | Authors: | Heracleous, L. Wirtz, J. Johnston, R. |
Issue Date: | 2005 | Citation: | Heracleous, L.,Wirtz, J.,Johnston, R. (2005). Kung-fu service development at Singapore Airlines. Business Strategy Review 16 (4) : 26-31. ScholarBank@NUS Repository. https://doi.org/10.1111/j.0955-6419.2005.00376.x | Source Title: | Business Strategy Review | URI: | http://scholarbank.nus.edu.sg/handle/10635/43912 | ISSN: | 09556419 | DOI: | 10.1111/j.0955-6419.2005.00376.x |
| Appears in Collections: | Staff Publications |
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