Full Name
WIRTZ,JOCHEN
(not current staff)
Variants
Wirtz, J.
 
Main Affiliation
 
 
Email
bizwirtz@nus.edu.sg
 

Publications

Results 1-20 of 90 (Search time: 0.003 seconds).

Issue DateTitleAuthor(s)
1Mar-1998A large-scale life-style study of singaporeans - release IV : a demographic analysis of life satisfactionKau, Ah Keng ; Wirtz, Jochen ; Tan, Soo Jiuan ; Jung, Kwon 
2Feb-1998A large-scale lifestyle study of Singaporeans - release II : their attitudes and traitsTan, Soo Jiuan ; Kau, Ah Keng ; Wirtz, Jochen 
3May-1998A large-scale lifestyle study of Singaporeans - release V: moral standards, traditions, family and social valuesTan, Soo Jiuan ; Kau, Ah Keng ; Wirtz, Jochen 
4Jun-1998A large-scale lifestyle study of Singaporeans - release VI : consumer behaviourWirtz, Jochen ; Tan, Soo Jiuan ; Kau, Ah Keng 
5Jun-1998A large-scale lifestyle study of Singaporeans - release VII : investment behaviourWirtz, Jochen ; Tan, Soo Jiuan ; Kau, Ah Keng 
6Jul-1998A large-scale lifestyle study of Singaporeans - release VIII : leisure and travel activitiesKau, Ah Keng ; Tan, Soo Jiuan ; Wirtz, Jochen 
7Oct-1999An empirical study on Internet-based business-to-business ecommerce in SingaporeWirtz, Jochen ; Wong, Poh Kam 
82000An examination of the presence, magnitude and impact of halo on consumer satisfaction measuresWirtz, J. 
91995An experimental investigation of halo effects in satisfaction measures of service attributesWirtz, J. ; Bateson, J.E.G.
102006Arousal expectations and service evaluationsMattila, A.S.; Wirtz, J. 
112006Biometrics: The next frontier in service excellence, productivity and security in the service sectorHeracleous, L.; Wirtz, J. 
12Jul-2013Business models: Impact on business markets and opportunities for marketing researchEhret, M.; Kashyap, V.; Wirtz, J. 
132007Causes and consequences of consumer online privacy concernWirtz, J. ; Lwin, M.O.; Williams, J.D.
14Apr-2000Congruency of scent and music as a driver of in-store evaluations and behaviorWirtz, Jochen ; Mattila, Anna 
152001Congruency of scent and music as a driver of in-store evaluations and behaviorMattila, A.S.; Wirtz, J. 
162012Consumer behavior in a service contextTsiotsou, R.H.; Wirtz, J. 
172004Consumer Cheating on Service GuaranteesWirtz, J. ; Kum, D. 
18Jun-1999Consumer cheating on service guarantees : an experimental studyWirtz, Jochen ; Kum, Doreen 
19Apr-2003Consumer complaining to firms : the determinants of channel choiceWirtz, Jochen ; Mattila, Anna S. 
20Jun-2003Consumer responses to compensation, speed of recovery and apology after a service failureWirtz, Jochen ; Mattila, Anna S.