Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/140383
Title: Determinants of consumer cheating on service guarantees : results from three experimental studies
Authors: Wirtz, Jochen 
Kum, Doreen 
Issue Date: Oct-2000
Citation: Wirtz, Jochen, Kum, Doreen (2000-10). Determinants of consumer cheating on service guarantees : results from three experimental studies. Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-049 : 1-55. ScholarBank@NUS Repository.
Series/Report no.: Research Paper Series; 2000-049
Source Title: Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-049
URI: http://scholarbank.nus.edu.sg/handle/10635/140383
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