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https://scholarbank.nus.edu.sg/handle/10635/140383
Title: | Determinants of consumer cheating on service guarantees : results from three experimental studies | Authors: | Wirtz, Jochen Kum, Doreen |
Issue Date: | Oct-2000 | Citation: | Wirtz, Jochen, Kum, Doreen (2000-10). Determinants of consumer cheating on service guarantees : results from three experimental studies. Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-049 : 1-55. ScholarBank@NUS Repository. | Series/Report no.: | Research Paper Series; 2000-049 | Source Title: | Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-049 | URI: | http://scholarbank.nus.edu.sg/handle/10635/140383 |
Appears in Collections: | Staff Publications Elements |
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