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https://scholarbank.nus.edu.sg/handle/10635/140371
| Title: | Institutionalising customer-driven learning through fully integrated customer feedback systems | Authors: | Wirtz, Jochen Tomlin, Monica |
Issue Date: | Apr-2000 | Citation: | Wirtz, Jochen, Tomlin, Monica (2000-04). Institutionalising customer-driven learning through fully integrated customer feedback systems. Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-014. ScholarBank@NUS Repository. | Series/Report no.: | Research Paper Series; 2000-014 | Source Title: | Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-014 | URI: | http://scholarbank.nus.edu.sg/handle/10635/140371 |
| Appears in Collections: | Staff Publications Elements |
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|---|---|---|---|---|---|---|
| b21776374.pdf | 1.94 MB | Adobe PDF | OPEN | None | View/Download |
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