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https://scholarbank.nus.edu.sg/handle/10635/140105
| Title: | Reducing halo in satisfaction measures of service attributes | Authors: | Wirtz, Jochen Loh, Kah Lan |
Issue Date: | Apr-1996 | Citation: | Wirtz, Jochen, Loh, Kah Lan (1996-04). Reducing halo in satisfaction measures of service attributes. Research Paper Series (National University of Singapore. Faculty of Business Administration); 1996-026 : 1-36. ScholarBank@NUS Repository. | Series/Report no.: | Research Paper Series; 1996-026 | Source Title: | Research Paper Series (National University of Singapore. Faculty of Business Administration); 1996-026 | URI: | http://scholarbank.nus.edu.sg/handle/10635/140105 |
| Appears in Collections: | Staff Publications Elements |
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| b19068529.pdf | 3.59 MB | Adobe PDF | OPEN | None | View/Download |
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