Please use this identifier to cite or link to this item: https://scholarbank.nus.edu.sg/handle/10635/99621
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dc.titleCan a lean e-mail medium be used for rich communication? a psychological perspective
dc.contributor.authorHuang, W.
dc.contributor.authorWatson, R.T.
dc.contributor.authorWei, K.K.
dc.date.accessioned2014-10-27T06:05:56Z
dc.date.available2014-10-27T06:05:56Z
dc.date.issued1998-12
dc.identifier.citationHuang, W.,Watson, R.T.,Wei, K.K. (1998-12). Can a lean e-mail medium be used for rich communication? a psychological perspective. European Journal of Information Systems 7 (4) : 269-274. ScholarBank@NUS Repository.
dc.identifier.issn0960085X
dc.identifier.urihttp://scholarbank.nus.edu.sg/handle/10635/99621
dc.description.abstractMedia richness theory has been one of the most influential theories in media choice and use for the last decade. The theory has become a controversial research issue in recent years, because some research findings are contrary to the prediction of the theory and therefore cast doubts on it. Until now, we have not fully known why and how a lean e-mail medium can be used to convey effectively rich information in organizations, contradicting the prediction of media richness theory. This paper intends to address this issue, and, from a psychological perspective, provides a theoretical explanation of why and how rich communication in a lean e-mail medium can be realised. © 1998 Operational Research Society Ltd. All rights reserved.
dc.sourceScopus
dc.typeReview
dc.contributor.departmentINFORMATION SYSTEMS & COMPUTER SCIENCE
dc.description.sourcetitleEuropean Journal of Information Systems
dc.description.volume7
dc.description.issue4
dc.description.page269-274
dc.identifier.isiutNOT_IN_WOS
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