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Please use this identifier to cite or link to this item: https://doi.org/10.1016/j.jsis.2013.03.001
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dc.titleAchieving offshore software development success: An empirical analysis of risk mitigation through relational norms
dc.contributor.authorMathew, S.K.
dc.contributor.authorChen, Y.
dc.date.accessioned2014-07-04T03:09:01Z
dc.date.available2014-07-04T03:09:01Z
dc.date.issued2013-12
dc.identifier.citationMathew, S.K., Chen, Y. (2013-12). Achieving offshore software development success: An empirical analysis of risk mitigation through relational norms. Journal of Strategic Information Systems 22 (4) : 298-314. ScholarBank@NUS Repository. https://doi.org/10.1016/j.jsis.2013.03.001
dc.identifier.issn09638687
dc.identifier.urihttp://scholarbank.nus.edu.sg/handle/10635/77811
dc.description.abstractBehavioral risks such as shirking and misappropriation of information assets are more prominent in offshore software development context and could adversely affect offshore outsourcing success. This paper studies the moderating effects of different relational norms on the link between behavioral risks and offshore software development success. We focused on three major modes of relational norms: norm of flexibility, norm of solidarity and norm of information exchange. Using PLS path modeling to test a sample of 40 US corporations engaged in offshore software development, we found that the norms of solidarity and flexibility reduced the negative effects shirking risk on offshore software development success. Our results suggest that client firms shall benefit by forming the right mode of relational norms to achieve offshore success. © 2013 Elsevier B.V. All rights reserved.
dc.description.urihttp://libproxy1.nus.edu.sg/login?url=http://dx.doi.org/10.1016/j.jsis.2013.03.001
dc.sourceScopus
dc.subjectBehavioral risks
dc.subjectOffshore risks
dc.subjectOffshore software development
dc.subjectOSD success
dc.subjectRelational norms
dc.subjectRelationship management
dc.typeArticle
dc.contributor.departmentINFORMATION SYSTEMS
dc.description.doi10.1016/j.jsis.2013.03.001
dc.description.sourcetitleJournal of Strategic Information Systems
dc.description.volume22
dc.description.issue4
dc.description.page298-314
dc.description.codenJSIYE
dc.identifier.isiut000329148200005
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