Please use this identifier to cite or link to this item: https://doi.org/10.1016/j.im.2009.06.006
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dc.titleMind your E-manners: Impact of cyber incivility on employees' work attitude and behavior
dc.contributor.authorLim, V.K.G.
dc.contributor.authorTeo, T.S.H.
dc.date.accessioned2013-10-09T06:19:14Z
dc.date.available2013-10-09T06:19:14Z
dc.date.issued2009
dc.identifier.citationLim, V.K.G., Teo, T.S.H. (2009). Mind your E-manners: Impact of cyber incivility on employees' work attitude and behavior. Information and Management 46 (8) : 419-425. ScholarBank@NUS Repository. https://doi.org/10.1016/j.im.2009.06.006
dc.identifier.issn03787206
dc.identifier.urihttp://scholarbank.nus.edu.sg/handle/10635/44229
dc.description.abstractWe examined cyber incivility in the workplace of Singapore and also examined its impact on employee job satisfaction, organizational commitment, quit intention, and workplace deviance. Data were collected from 192 employees. Results of the survey showed that male supervisors engaged in active forms of cyber incivility while female supervisors engaged in passive cyber incivility. Regression analyses also showed that cyber incivility was negatively related to employees' job satisfaction and organizational commitment. Employees who experienced cyber incivility were also more likely to quit their jobs or engaged in deviant behavior against their organization. Thus, cyber incivility has negative consequences on both individuals and organizations. Consequently, it is important that firms educate employees and have appropriate policies to discourage cyber incivility. © 2009 Elsevier B.V. All rights reserved.
dc.description.urihttp://libproxy1.nus.edu.sg/login?url=http://dx.doi.org/10.1016/j.im.2009.06.006
dc.sourceScopus
dc.subjectCyber incivility
dc.subjectEmails
dc.subjectJob satisfaction
dc.subjectOrganizational commitment
dc.subjectQuit
dc.subjectSingapore
dc.typeArticle
dc.contributor.departmentMANAGEMENT AND ORGANISATION
dc.contributor.departmentDECISION SCIENCES
dc.description.doi10.1016/j.im.2009.06.006
dc.description.sourcetitleInformation and Management
dc.description.volume46
dc.description.issue8
dc.description.page419-425
dc.description.codenIMAND
dc.identifier.isiut000272295500001
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