Please use this identifier to cite or link to this item: https://doi.org/10.1016/S0305-0483(02)00097-X
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dc.titleRetail productivity and scale economies at the firm level: A DEA approach
dc.contributor.authorKeh, H.T.
dc.contributor.authorChu, S.
dc.date.accessioned2013-10-09T03:01:07Z
dc.date.available2013-10-09T03:01:07Z
dc.date.issued2003
dc.identifier.citationKeh, H.T., Chu, S. (2003). Retail productivity and scale economies at the firm level: A DEA approach. Omega 31 (2) : 75-82. ScholarBank@NUS Repository. https://doi.org/10.1016/S0305-0483(02)00097-X
dc.identifier.issn03050483
dc.identifier.urihttp://scholarbank.nus.edu.sg/handle/10635/43934
dc.description.abstractWe investigate the concept of productivity in retailing. In the literature, there are unresolved issues concerning the construct of retail output and measurement methodologies. In accordance with recently developed theory, we define the output of the retail firm as a set of explicitly priced market goods accompanied by distribution services that are implicitly priced. We operationalise these services, and measure productivity of a chain of grocery stores using data envelopment analysis. We also find evidence of increasing returns to scale. Managerial implications of the findings are provided. © 2003 Elsevier Science Ltd. All rights reserved.
dc.description.urihttp://libproxy1.nus.edu.sg/login?url=http://dx.doi.org/10.1016/S0305-0483(02)00097-X
dc.sourceScopus
dc.subjectDEA
dc.subjectDistribution services
dc.subjectProductivity
dc.subjectRetailing
dc.typeReview
dc.contributor.departmentMARKETING
dc.contributor.departmentDECISION SCIENCES
dc.description.doi10.1016/S0305-0483(02)00097-X
dc.description.sourcetitleOmega
dc.description.volume31
dc.description.issue2
dc.description.page75-82
dc.description.codenOMEGA
dc.identifier.isiut000183050300002
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