Please use this identifier to cite or link to this item: https://scholarbank.nus.edu.sg/handle/10635/219690
Title: ISO 9001 INTERNAL AUDIT BEST PRACTICES
Authors: LEE XUE TING
Keywords: Internal Audit
Construction industry
ISO 9001
Building
PFM
Project and Facilities Management
Low Sui Pheng
2019/2020 PFM
Issue Date: 2019
Citation: LEE XUE TING (2019). ISO 9001 INTERNAL AUDIT BEST PRACTICES. ScholarBank@NUS Repository.
Abstract: The ISO 9001 is an international quality management system (QMS) for construction firms’ adoption to improve construction quality. Upon successful implementation, the firm shall maintain the QMS diligently to produce consistent works and to obtain ISO 9001 recertification. Several studies have examined ISO 9001 certification maintenance and highlighted the problems of the internal audit functions within firms. The purpose of this dissertation is to understand internal audit practices and identify the best practices to conduct ISO 9001 internal audit. A survey was conducted among construction firms to evaluate the extent of internal audit practices being implemented. Analysis was then performed to determine the ranking of each internal audit practice as well as the variation between respondents’ perceptions. The top-five-ranked practices and least-five-ranked internal audit practices were identified. The results were further analysed through the lens of the Institutional Framework to shed light on the drivers and barriers to the implementation of internal audit practices. The result of post-survey interviews indicated that the Institutional Framework could explain the drivers and barriers of internal audit practices implementation. In addition, the cultural-cognitive pressure emerged as the main barrier to internal audit implementation. This study contributes to the body of knowledge of ISO 9001 maintenance, explicitly focusing on the area of ISO 9001 internal audit function. The research finding supplements useful insight to the management, internal auditors and internal auditees in the construction industry.
URI: https://scholarbank.nus.edu.sg/handle/10635/219690
Appears in Collections:Bachelor's Theses

Show full item record
Files in This Item:
File Description SizeFormatAccess SettingsVersion 
Lee Xue Ting 2019-2020.pdf2.69 MBAdobe PDF

RESTRICTED

NoneLog In

Page view(s)

29
checked on Sep 29, 2022

Download(s)

14
checked on Sep 29, 2022

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.