LEADERSHIP BEHAVIOR AND ITS IMPACT ON JOB SATISFACTION

Abstract

The study of leadership has been conducted througt many ages. Leadership is an univFrsal human phenomenon and appears to be a rather sophisticated concept. This study is an attempt to analyse the personality and leadership behavioral styles of supervisors and their impact on subordinates' job satisfaction, with particular reference to three banks in Singapore. It seeks to investigate the personality and leadership styles of the Branch Managers of the three banks, and examine the correlation of these variables with the job satisfaction level of their subordinates. The approach to the study is empirical. All the variables used in the research were measured through the use of questionnaires. Three questionnaires were administered, namely, Job Descriptive Index and Leadership Behavior Description Questionnaire for the subordinates, and Personality Inventory for the supervisors. Statistical techniques were used to examine the relationship, between leadership personality and behavioral styles and job satisfaction. The results indicated significant relationships between leader behavioral styles and job satisfaction, but no direct causal relationships between leader personality traits and job satisfaction. The study concludes with some comments on the implications of the findings for the management of the three banks. The implications for organizational effectiveness and training and development are highlighted.