THE AFFECTIVE OUTCOME OF TASK CHARACTERISTICS AND THE MODERATING ROLE OF WORK VALUES - AN EMPIRICAL STUDY

Abstract

The Job Characteristic theory suggest a relationship between task characteristics and effective outcome response. The current study seeks to look at the moderating effect of individual work values on this relationship. As a prelude , the study also looks at the relationship between work values and the selected demographic variables of age, educational level and sex as well as the direct relationship between work values and job satisfaction level. To provide an objective basis, a hypothesis testing approach is used in carrying out the study. The results showed that there was a positive correlation between intrinsic work values and satisfaction with all facets of the job except for pay. Intrinsic work values also have a positive moderating effect on the task characteristic - satisfaction outcome relationship. The nature of this moderating effect suggest that some knowledge of the work values of the workers would be beneficial when implementing job redesign programs using the task characteristic satisfaction outcome relationship approach.