Please use this identifier to cite or link to this item: https://doi.org/10.1057/emr.2008.32
DC FieldValue
dc.titleTalk, think, read (if absolutely necessary): The impact of social, personal, and documentary knowledge on task performance
dc.contributor.authorTrinh, K.-C.W.
dc.contributor.authorMitchell, W.
dc.date.accessioned2014-12-12T08:02:25Z
dc.date.available2014-12-12T08:02:25Z
dc.date.issued2009-03
dc.identifier.citationTrinh, K.-C.W., Mitchell, W. (2009-03). Talk, think, read (if absolutely necessary): The impact of social, personal, and documentary knowledge on task performance. European Management Review 6 (1) : 29-44. ScholarBank@NUS Repository. https://doi.org/10.1057/emr.2008.32
dc.identifier.issn17404754
dc.identifier.urihttp://scholarbank.nus.edu.sg/handle/10635/117172
dc.description.abstractThe organizational memory literature has compared social sources to documentary archives as potential sources of knowledge that decision makers can use when they seek information needed to carry out business activities, but has not considered how an individual's personal stock of relevant knowledge will shape the benefits of such organizational sources of knowledge. This study considers how social interaction, access to documents, and personal knowledge directly and jointly contribute to individual task performance. A multi-stage laboratory experiment finds that task performance increases most when decision makers can talk with colleagues and then from drawing on their own personal knowledge, while books offer benefits only if people lack colleagues and/or personal knowledge. In turn, social interaction and personal knowledge become more important as tasks became more complex. When available in combination, meanwhile, multiple knowledge sources generate only diminishing marginal returns. © 2009 EURAM Palgrave Macmillan. All rights reserved.
dc.description.urihttp://libproxy1.nus.edu.sg/login?url=http://dx.doi.org/10.1057/emr.2008.32
dc.sourceScopus
dc.subjectOrganizational memory
dc.subjectPersonal knowledge
dc.subjectSocial and documentary archives
dc.subjectTask performance
dc.typeArticle
dc.contributor.departmentBUSINESS POLICY
dc.description.doi10.1057/emr.2008.32
dc.description.sourcetitleEuropean Management Review
dc.description.volume6
dc.description.issue1
dc.description.page29-44
dc.identifier.isiut000208678100004
Appears in Collections:Staff Publications

Show simple item record
Files in This Item:
There are no files associated with this item.

SCOPUSTM   
Citations

5
checked on Jan 30, 2023

WEB OF SCIENCETM
Citations

5
checked on Jan 30, 2023

Page view(s)

168
checked on Feb 2, 2023

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.