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Jochen Wirtz

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Full Name
Jochen Wirtz
Variants
Wirtz, J.
 
Main Affiliation
 
Faculty
 
Email
bizwirtz@nus.edu.sg
 
Other emails
 
ORCID
 

Publications

Refined By:
Author:  Heracleous, L.
Type:  Article

Results 1-5 of 5 (Search time: 0.004 seconds).

Issue DateTitleAuthor(s)
12006Biometrics: The next frontier in service excellence, productivity and security in the service sectorHeracleous, L.; Wirtz, J. 
22008Managing human resources for service excellence and cost effectiveness at Singapore AirlinesWirtz, J. ; Heracleous, L.; Pangarkar, N. 
32014Singapore Airlines: Achieving Sustainable Advantage Through Mastering ParadoxHeracleous, L.; Wirtz, J. 
42009Strategy and organization at Singapore Airlines: Achieving sustainable advantage through dual strategyHeracleous, L.; Wirtz, J. 
52010The globe: Singapore airlines' balancing actHeracleous, L.; Wirtz, J.