Please use this identifier to cite or link to this item: https://doi.org/10.1016/j.jsis.2013.03.001
Title: Achieving offshore software development success: An empirical analysis of risk mitigation through relational norms
Authors: Mathew, S.K.
Chen, Y. 
Keywords: Behavioral risks
Offshore risks
Offshore software development
OSD success
Relational norms
Relationship management
Issue Date: Dec-2013
Citation: Mathew, S.K., Chen, Y. (2013-12). Achieving offshore software development success: An empirical analysis of risk mitigation through relational norms. Journal of Strategic Information Systems 22 (4) : 298-314. ScholarBank@NUS Repository. https://doi.org/10.1016/j.jsis.2013.03.001
Abstract: Behavioral risks such as shirking and misappropriation of information assets are more prominent in offshore software development context and could adversely affect offshore outsourcing success. This paper studies the moderating effects of different relational norms on the link between behavioral risks and offshore software development success. We focused on three major modes of relational norms: norm of flexibility, norm of solidarity and norm of information exchange. Using PLS path modeling to test a sample of 40 US corporations engaged in offshore software development, we found that the norms of solidarity and flexibility reduced the negative effects shirking risk on offshore software development success. Our results suggest that client firms shall benefit by forming the right mode of relational norms to achieve offshore success. © 2013 Elsevier B.V. All rights reserved.
Source Title: Journal of Strategic Information Systems
URI: http://scholarbank.nus.edu.sg/handle/10635/77811
ISSN: 09638687
DOI: 10.1016/j.jsis.2013.03.001
Appears in Collections:Staff Publications

Show full item record
Files in This Item:
There are no files associated with this item.

SCOPUSTM   
Citations

9
checked on Jul 11, 2018

WEB OF SCIENCETM
Citations

5
checked on Jun 25, 2018

Page view(s)

61
checked on Jun 1, 2018

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.