Adopting Six Sigma in higher education: Some issues and challenges

Abstract

This exploratory paper attempts to study the feasibility of applying the Six Sigma framework in higher education. Some fundamental issues and challenges in designing an effective Six Sigma training programme, integrating Define-Measure-Analysis-Improve-Control (DMAIC) methodology and statistical quality engineering education into existing curriculum and the potential applications of six sigma for educational excellence are discussed. Some strategic relevance among Six Sigma, education, Sun Tzu's art of war thinking and Da Vinci's principles exist; and these provide useful strategic insights. From a systems perspective and depending on the context, adopting the Six Sigma framework in higher education is feasible. Understanding the DMAIC methodology and education in statistical quality engineering are important for Six Sigma project success. Using the operational amplifier circuit analysis drawn from the electrical engineering course as an illustration, it is demonstrated that the Six Sigma framework provides an excellent platform for infusing statistical education into the engineering curriculum. Copyright © 2006 Inderscience Enterprises Ltd.