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Title: Model for fostering trust and building relationships in China's construction industry
Authors: Jin, X.-H.
Ling, F.Y.Y. 
Keywords: China
Construction industry
Project management
Risk management
Issue Date: 2005
Citation: Jin, X.-H., Ling, F.Y.Y. (2005). Model for fostering trust and building relationships in China's construction industry. Journal of Construction Engineering and Management 131 (11) : 1224-1232. ScholarBank@NUS Repository.
Abstract: Trust is an underlying psychological condition that can cause cooperation or risk-taking. Trust is considered as a predominant feature and a central mechanism in business transactions, especially among Chinese. Trust-based relationships create advantages in conducting business such as lowering cost, shortening duration, and improving performance. Indispensable conditions for trust to arise are relationships and risks. Different risks surface as a result of different levels of relationships. Sustained trust is therefore fostered by various means to counterbalance those risks. In order to assess the links between distinct trust-related features, a model is constructed and tested through a questionnaire survey in China. The findings generally support the model in terms of explaining the dominant relationships, inherent risks, and trust-fostering tools. It is recommended that firms adopt the refined model and utilize successful practices verified in this paper to foster trust and relationships and in turn secure project success. © ASCE.
Source Title: Journal of Construction Engineering and Management
ISSN: 07339364
DOI: 10.1061/(ASCE)0733-9364(2005)131:11(1224)
Appears in Collections:Staff Publications

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