Relevance of the network factor in selection of consultants

Abstract

Consultant architects and engineers (AE) are usually selected based on their skills. Additionally, the selection of consultants may also be based on a series of attributes known as the "network factor." Attributes of the network factor include the reputations of AE and past, ongoing, and future relationships with clients, contractors, and other consultants. The purpose of this study is to identify network attributes that are relevant to AE selection. Data from parties who select and hire AE (i.e., project owners and design/build contractors) as well as data from AE themselves were collated from standard questionnaires posted to respondents. The results of the study reveal that the reputations of AE are the most important network attribute in determining AE selection. To increase the changes of AE being engaged as design consultants, it is important to have a reputation of being trustworthy, professional, and honest. In addition, design/build contractors tend to select AE who have harmonious relationships with them, with the project owner, and with other consultants in the project team. Finally, the study also concludes that it is advantageous for AE to adopt agreeable personalities in professional contexts in order to establish harmonious relationships with clients, contractors and other consultants, thus increasing the demand for their professional services.