Implementation of Enterprise Resource Planning in Firms Operating in the Construction Industry

Abstract

Enterprise resource planning (ERP) is a computer software that integrates the majority of a firm's business processes. This software is known to help firms to achieve competitive advantage efficiently and effectively. Four case studies relating to ERP implementation by firms operating in the construction industry are investigated. It is found that to ensure efficient implementation, firms must first have a good reason why ERP should be implemented, determine the tradeoffs, choose an appropriate re-engineering process, identify and mitigate risks that may arise. Based on the findings, strategies for managing the implementation of ERP in the construction industry are developed.