Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/44965
Title: Performance criteria of a sound office analysis methodology
Authors: Ang, J.S.K. 
Issue Date: 1993
Source: Ang, J.S.K. (1993). Performance criteria of a sound office analysis methodology. International Journal of Information Management 13 (1) : 51-67. ScholarBank@NUS Repository.
Abstract: Eleven sample office methodologies representing a good, broad cross-section of the existing office methodologies in terms of domain of analysis, office description formalisms, etc. are reviewed and critiqued. Drawing on the critique, a set of four core performance criteria for evaluating office methodologies is derived. The four criteria are: (1) domain of analysis to cover the whole spectrum of office work: (2) understandability and communicability of office descriptions; (3) the concept of levelling; and (4) sound, theoretical basis for generating solutions/recommendations. While several methodologies scored well in the critique, none appeared to satisfy completely all the four criteria which we used to define a 'good' methodology. © 1993 Butterworth-Heinemann Ltd.
Source Title: International Journal of Information Management
URI: http://scholarbank.nus.edu.sg/handle/10635/44965
ISSN: 02684012
Appears in Collections:Staff Publications

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