Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/44678
Title: When supplier ethical policies matter to a buyer (Or don't): The moderating role of switching cost
Authors: Colwell, S.R.
Zyphur, M.J. 
Keywords: Ethics
Interorganizational
Management
Issue Date: 2007
Source: Colwell, S.R.,Zyphur, M.J. (2007). When supplier ethical policies matter to a buyer (Or don't): The moderating role of switching cost. Academy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007 : -. ScholarBank@NUS Repository.
Abstract: Drawing on signaling theory, we suggest that a supplier's ethical policies influence the buyer's trust in the supplier, which, in turn, generates commitment to that supplier. We draw on side-bet theory to suggest that switching costs moderate these relationships and also determine when supplier ethical policies factor into the buyer's decision to commit to a supplier. We empirically test our model with survey data from 158 purchasing managers within three manufacturing industries. Results confirm the connection between ethical policies and commitment, but suggest that a supplier's ethical policies matter less when switching suppliers is perceived as too costly.
Source Title: Academy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007
URI: http://scholarbank.nus.edu.sg/handle/10635/44678
Appears in Collections:Staff Publications

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