Please use this identifier to cite or link to this item:
Title: Leveraging collaborative technologies to build a knowledge sharing culture at HP analytics
Authors: Teo, T.S.H. 
Nishant, R.
Goh, M. 
Agarwal, S.
Issue Date: 2011
Citation: Teo, T.S.H.,Nishant, R.,Goh, M.,Agarwal, S. (2011). Leveraging collaborative technologies to build a knowledge sharing culture at HP analytics. MIS Quarterly Executive 10 (1) : 1-18. ScholarBank@NUS Repository.
Abstract: In a progressively knowledge-dependent economy, businesses need to pay greater attention to harnessing the knowledge that resides in their organizations. However, despite increasing investment in knowledge management (KM) tools, organizations often experience frustration in developing a knowledge sharing culture. This article describes how HP's Decision Support and Analytics Services (referred to as HP Analytics) unit in India promoted initiatives aimed at changing the behavior of employees and successfully fostered a knowledge sharing culture as it implemented a cost-effective KM platform using web-based collaborative technologies. Its experiences in branding the KM program, establishing interest groups, using opinion leaders as KM ambassadors, and encouraging blogging over a multi-year period provide important lessons for CIOs and other organizational leaders who seek to build a knowledge sharing culture. © 2011 University of Minnesota.
Source Title: MIS Quarterly Executive
ISSN: 15401960
Appears in Collections:Staff Publications

Show full item record
Files in This Item:
There are no files associated with this item.

Page view(s)

checked on Feb 9, 2019

Google ScholarTM


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.