Please use this identifier to cite or link to this item: https://doi.org/10.1109/HICSS.2006.412
Title: Reexamining media capacity theories using workplace instant messaging
Authors: Hung, Y.-T.C. 
Kong, W.-C.
Chua, A.-L.
Hull, C.E.
Issue Date: 2006
Source: Hung, Y.-T.C.,Kong, W.-C.,Chua, A.-L.,Hull, C.E. (2006). Reexamining media capacity theories using workplace instant messaging. Proceedings of the Annual Hawaii International Conference on System Sciences 1 : 19b-. ScholarBank@NUS Repository. https://doi.org/10.1109/HICSS.2006.412
Abstract: This study empirically examines the general propositions of media capacity theories using a newer and increasing popular communication medium: Instant Messaging. We developed hypotheses based on the proposition that synchronous communication media would be perceived to be more effective for convergence communication and asynchronous communication media would be perceived to be more suitable for conveyance communication. These hypotheses were tested using data collected from 81 IM users in four organizations by means of survey instruments developed for this study. The results suggested that although IM was perceived to be a highly synchronous communication medium, it was not perceived to be as effective for convergence communication as for conveyance communication. These results challenge the general propositions of media capacity theories. Implications of the findings are discussed. © 2006 IEEE.
Source Title: Proceedings of the Annual Hawaii International Conference on System Sciences
URI: http://scholarbank.nus.edu.sg/handle/10635/42741
ISBN: 0769525075
ISSN: 15301605
DOI: 10.1109/HICSS.2006.412
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