Please use this identifier to cite or link to this item: https://doi.org/10.1002/asi.20339
Title: Who will you ask? An empirical study of interpersonal task information seeking
Authors: Xu, Y. 
Tan, C.Y. 
Yang, L.
Issue Date: 2006
Source: Xu, Y., Tan, C.Y., Yang, L. (2006). Who will you ask? An empirical study of interpersonal task information seeking. Journal of the American Society for Information Science and Technology 57 (12) : 1666-1677. ScholarBank@NUS Repository. https://doi.org/10.1002/asi.20339
Abstract: Information seeking behavior is an important form of human behavior. Past literature in information science and organizational studies has employed the cost-benefit framework to analyze seekers' information-source choice decision. Conflicting findings have been discovered with regard to the importance of source quality and source accessibility in seekers' choices. With a focus on interpersonal task information seeking, this study proposes a seeker-source-information need framework to understand the source choice decision. In this framework, task importance, as an attribute of information need, is introduced to moderate seekers' cost-benefit calculation. Our empirical study finds that in the context of interpersonal task information seeking, first, the least effort principle might not be adequate in explaining personal source choices; rather, a quality-driven perspective is more adequate, and cost factors are of much less importance. Second, the seeker-source relationship is not significant to source choices. Third, the nature of information need, especially task importance, can modify seekers' source choice decisions.
Source Title: Journal of the American Society for Information Science and Technology
URI: http://scholarbank.nus.edu.sg/handle/10635/42459
ISSN: 15322882
DOI: 10.1002/asi.20339
Appears in Collections:Staff Publications

Show full item record
Files in This Item:
There are no files associated with this item.

SCOPUSTM   
Citations

57
checked on Dec 11, 2017

WEB OF SCIENCETM
Citations

42
checked on Dec 11, 2017

Page view(s)

62
checked on Dec 9, 2017

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.