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|Title:||Managing e-government implementation in China: A process perspective|
|Source:||Chen, A.J., Pan, S.L., Zhang, J., Huang, W.W., Zhu, S. (2009). Managing e-government implementation in China: A process perspective. Information and Management 46 (4) : 203-212. ScholarBank@NUS Repository. https://doi.org/10.1016/j.im.2009.02.002|
|Abstract:||Launching a municipality-wide e-government program is an extensive, meticulously planned initiative involving ambitious goals and large-scale operational transformation. This has been particularly true in Shanghai, an urban area, occupying approximately the same area as New York or London. Here we report on our study of a social security smart card project developed and now operating in Shanghai. From the perspectives of modularity and societal learning, this case study demonstrates how localized e-government efforts may be implemented throughout the tiers of the municipal government, to present an e-government model that can be diffused to other parts of the country. © 2009 Elsevier B.V. All rights reserved.|
|Source Title:||Information and Management|
|Appears in Collections:||Staff Publications|
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