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Title: Forensics cases highlight human variability in product use
Authors: Peacock, B. 
Keywords: court decisions
design trade-offs
latent failures
Issue Date: Jul-2012
Source: Peacock, B. (2012-07). Forensics cases highlight human variability in product use. Ergonomics in Design 20 (3) : 19-22. ScholarBank@NUS Repository.
Abstract: In this article, I present six forensics human factors/ergonomics cases that are typical of many situations in which the defendant had no intent to harm the plaintiff and the plaintiff made a (perhaps foreseeable) mistake. Human factors/ergonomics arguments on both sides delved into the latent hazards associated with the product or system design and operation. In some of the cases, the design decision was made for a reasonable purpose, but the safety trade-off was either not considered or simply ignored. In other cases, the "victim" did not behave as intended but did behave in a foreseeable way. © 2012 Human Factors and Ergonomics Society.
Source Title: Ergonomics in Design
ISSN: 10648046
DOI: 10.1177/1064804612445007
Appears in Collections:Staff Publications

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