Achieving & enhancing e-government integration: Lessons from the land data hub project of the Singapore Land Authority

Abstract

An integrated e-government is typically treated as the pinnacle of e-government development but there is currently little research on how e-government integration may be achieved. Moreover, the existing literature tends to treat e-government integration as a single, monolithic state, when integration can take on different forms and evolve over time. This teaching case, based on the developmental journey of a highly successful integrated e-government from a leading e-government nation, is designed to challenge students to think critically about the nature and process of e-Government integration. In particular, the teaching case can be used to (1) illustrate the multi-faceted and progressive nature of e-government integration, (2) highlight the challenges of e-government integration at various stages of progression and the potential strategies for overcoming them, and (3) shed light on how the extent of e-government integration creates increasing value for the participating agencies. © (2011) by the AIS/ICIS Administrative Office All rights reserved.