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|Title:||Knowledge transfer and utilization in IT outsourcing partnerships: A preliminary model of antecedents and outcomes|
|Authors:||Teo, T.S.H. |
|Citation:||Teo, T.S.H., Bhattacherjee, A. (2014-03). Knowledge transfer and utilization in IT outsourcing partnerships: A preliminary model of antecedents and outcomes. Information and Management 51 (2) : 177-186. ScholarBank@NUS Repository. https://doi.org/10.1016/j.im.2013.12.001|
|Abstract:||We developed a nomological network of antecedents and outcomes of knowledge transfer and utilization in IT outsourcing relationships, and tested it using a survey of 146 IT outsourcing partnerships in Singapore. Our findings showed that the characteristics of outsourcing clients, vendors, and knowledge transferred played important roles in facilitating knowledge transfer; the transferred knowledge in conjunction with the knowledge integration mechanisms affected knowledge utilization in client-firms, and that this generated significant operational and strategic performance gains in IT operations. Our findings can aid practitioners determine how to use outsourcing to improve knowledge management in their organization. © 2013 Elsevier B.V.|
|Source Title:||Information and Management|
|Appears in Collections:||Staff Publications|
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