Integration, segmentalism and the maintenance of quality management systems in the construction industry: Segmentalist and integrative concepts are explored using two construction case studies. The importance of the application of the non-technical approach is emphasized

Please use this identifier to cite or link to this item: https://scholarbank.nus.edu.sg/handle/10635/114153

Title:	Integration, segmentalism and the maintenance of quality management systems in the construction industry: Segmentalist and integrative concepts are explored using two construction case studies. The importance of the application of the non-technical approach is emphasized
Authors:	Pheng, L.S. Omar, H.F.
Keywords:	Change and innovation Construction Effective maintenance Human factors Integration ISO 9000 Quality management systems Segmentalism Singapore
Issue Date:	Jan-1997
Citation:	Pheng, L.S.,Omar, H.F. (1997-01). Integration, segmentalism and the maintenance of quality management systems in the construction industry: Segmentalist and integrative concepts are explored using two construction case studies. The importance of the application of the non-technical approach is emphasized. Building Research and Information 25 (1) : 36-49. ScholarBank@NUS Repository.
Abstract:	The authors concentrate on the application of the non-technical approach to help to promote an integrative environment for the development of change and innovation, with the primary objective of quality improvement. The case studies suggest that Company A is more segmentalist in nature than Company B which adopts an integrative approach.
Source Title:	Building Research and Information
URI:	http://scholarbank.nus.edu.sg/handle/10635/114153
ISSN:	09613218
Appears in Collections:	Staff Publications

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