Please use this identifier to cite or link to this item: https://scholarbank.nus.edu.sg/handle/10635/78012
Title: An examination of interdependencies in a B2C platform in China: The case of M.com
Authors: Tan, F.T.C.
Zuo, M.
Pan, S.L. 
Keywords: Case study
E-business
Interdependencies
Issue Date: 2012
Citation: Tan, F.T.C.,Zuo, M.,Pan, S.L. (2012). An examination of interdependencies in a B2C platform in China: The case of M.com. International Conference on Information Systems, ICIS 2012 4 : 3540-3550. ScholarBank@NUS Repository.
Abstract: Interdependencies between business units are fundamental to productive activity and when present will only reinforce heterogeneity. On the other hand, incongruences between heterogeneous business units are likely to occur given role, socio-economic, demographic and communication characteristic differences. This article explores interdependencies between business units and its impact on a rapidly expanding ecommerce firm. In late 2009, M.com- incidentally one of China's top three B2C ecommerce platforms for consumer electronics- announced a split of its Information Systems department into front and back offices, with enterprise-wide ramifications. From our preliminary case study findings, we purport four interdependency types central to a B2C platform's operating strategies-sequential, reciprocal, pooling and coopetition. We present interdependencies-in-activity as a continuum that form the nuclei of how a B2C platform operates, such that they represent the integration of platforms' front and back end Information Systems offices and, become the basis for which firm resources are rerouted.
Source Title: International Conference on Information Systems, ICIS 2012
URI: http://scholarbank.nus.edu.sg/handle/10635/78012
ISBN: 9781627486040
Appears in Collections:Staff Publications

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