Please use this identifier to cite or link to this item: https://doi.org/10.1109/ROBOT.2005.1570569
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dc.titleBullwhip effect in integrated manufacturing and service networks
dc.contributor.authorViswanadham, N.
dc.contributor.authorDesai, V.
dc.contributor.authorGaonkar, R.
dc.date.accessioned2014-06-19T05:32:46Z
dc.date.available2014-06-19T05:32:46Z
dc.date.issued2005
dc.identifier.citationViswanadham, N.,Desai, V.,Gaonkar, R. (2005). Bullwhip effect in integrated manufacturing and service networks. Proceedings - IEEE International Conference on Robotics and Automation 2005 : 2994-2999. ScholarBank@NUS Repository. <a href="https://doi.org/10.1109/ROBOT.2005.1570569" target="_blank">https://doi.org/10.1109/ROBOT.2005.1570569</a>
dc.identifier.isbn078038914X
dc.identifier.issn10504729
dc.identifier.urihttp://scholarbank.nus.edu.sg/handle/10635/73238
dc.description.abstractAn Integrated Manufacturing and Service Network (IMSN) is a grouping of companies, working together to offer a bundle of products and product-related services, that deliver value to customers over the entire useful life of the product, from purchase to disposal. The success of such an alliance is highly dependent on the seamless integration and interaction of business strategy, operational processes and enterprise systems between constituent companies and their design, manufacturing and sales operations. In this paper, we present system dynamics models to study the behavior of an IMSN and investigate the bullwhip effects that arise within such networks due to mismatches and delays between the manufacturing and service systems within the network. We show that integration and collaboration between the manufacturing and service operations with two-way information flow between them enhances profitability and minimizes the bullwhip effect within repair centers. ©2005 IEEE.
dc.description.urihttp://libproxy1.nus.edu.sg/login?url=http://dx.doi.org/10.1109/ROBOT.2005.1570569
dc.sourceScopus
dc.subjectManufacturing
dc.subjectService center design
dc.subjectService network
dc.subjectSupply chains
dc.typeConference Paper
dc.contributor.departmentTHE LOGISTICS INSTITUTE - ASIA PACIFIC
dc.contributor.departmentMECHANICAL ENGINEERING
dc.description.doi10.1109/ROBOT.2005.1570569
dc.description.sourcetitleProceedings - IEEE International Conference on Robotics and Automation
dc.description.volume2005
dc.description.page2994-2999
dc.description.codenPIIAE
dc.identifier.isiutNOT_IN_WOS
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