Please use this identifier to cite or link to this item: https://doi.org/10.1016/j.jsis.2013.08.001
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dc.titleKnowledge based transactions and decision framing in Information Technology Outsourcing
dc.contributor.authorJain, A.
dc.contributor.authorThietart, R.-A.
dc.date.accessioned2014-06-18T04:54:03Z
dc.date.available2014-06-18T04:54:03Z
dc.date.issued2013-12
dc.identifier.citationJain, A., Thietart, R.-A. (2013-12). Knowledge based transactions and decision framing in Information Technology Outsourcing. Journal of Strategic Information Systems 22 (4) : 315-327. ScholarBank@NUS Repository. https://doi.org/10.1016/j.jsis.2013.08.001
dc.identifier.issn09638687
dc.identifier.urihttp://scholarbank.nus.edu.sg/handle/10635/67720
dc.description.abstractKnowledge based transaction costs (KTC) are knowledge related costs associated with the transfer of an information technology (IT) firm process outside its boundaries to a contractual partner. In this paper, we show that these knowledge based transaction costs are omitted variables in studies of firm boundaries that may reduce the likelihood of outsourcing. KTC arise from the risk of expropriation of firm knowledge by their contractual partners. In addition, KTC arise from the stickiness of knowledge, as transfer tacit and complex knowledge is both difficult to transfer and difficult to assimilate. Finally, KTC decrease with the knowledge and capabilities that contractual partners have, as this increases the partner firm's ability to assimilate knowledge transferred. While all three sources of KTC lower the likelihood of outsourcing, the way managers frame the outsourcing decision is also important. As a result, managers may engage in outsourcing of IT processes even though they risk greater expropriation hazards in order not to lose out on higher expected outsourced performance. We validate these arguments based on a study of 180 IT processes from firms listed on the French (CAC40) and British (FTSE100) stock exchanges. © 2013 Elsevier B.V. All rights reserved.
dc.description.urihttp://libproxy1.nus.edu.sg/login?url=http://dx.doi.org/10.1016/j.jsis.2013.08.001
dc.sourceScopus
dc.subjectCapabilities
dc.subjectExpropriation
dc.subjectIT outsourcing
dc.subjectKnowledge-based transaction costs
dc.subjectProspect theory
dc.subjectStickiness
dc.typeArticle
dc.contributor.departmentDIVISION OF ENGINEERING AND TECH MGT
dc.description.doi10.1016/j.jsis.2013.08.001
dc.description.sourcetitleJournal of Strategic Information Systems
dc.description.volume22
dc.description.issue4
dc.description.page315-327
dc.description.codenJSIYE
dc.identifier.isiut000329148200006
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