Please use this identifier to cite or link to this item:
https://scholarbank.nus.edu.sg/handle/10635/46535
DC Field | Value | |
---|---|---|
dc.title | Quality management systems: A study of authority and empowerment. A survey of construction organizations in Singapore indicates that managing human factors is a key to implementing organizational change | |
dc.contributor.author | Pheng, L.S. | |
dc.contributor.author | May, C.F. | |
dc.date.accessioned | 2013-10-16T02:04:18Z | |
dc.date.available | 2013-10-16T02:04:18Z | |
dc.date.issued | 1997 | |
dc.identifier.citation | Pheng, L.S.,May, C.F. (1997). Quality management systems: A study of authority and empowerment. A survey of construction organizations in Singapore indicates that managing human factors is a key to implementing organizational change. Building Research and Information 25 (3) : 158-169. ScholarBank@NUS Repository. | |
dc.identifier.issn | 09613218 | |
dc.identifier.uri | http://scholarbank.nus.edu.sg/handle/10635/46535 | |
dc.description.abstract | This paper examines the types of power in organizations, authority, empowerment, organization politics, employees' resistance to change, leadership style and conflicts within construction organizations which may negate the effective development, implementation and maintenance of quality management systems. The results of a questionnaire and in-depth interviews are analysed. Diverse management factors including support of senior management, appropriate leadership style, cultivating employee's enthusiasm and participation, open communication and feedback must be managed properly to achieve quality management systems in the construction industry. | |
dc.source | Scopus | |
dc.subject | Authority | |
dc.subject | Effectiveness | |
dc.subject | Empowerment | |
dc.subject | Human factors Singapore | |
dc.subject | ISO 9000 | |
dc.subject | Leadership | |
dc.subject | Organizational change | |
dc.subject | Quality management systems | |
dc.type | Review | |
dc.contributor.department | SCHOOL OF BUILDING & REAL ESTATE | |
dc.description.sourcetitle | Building Research and Information | |
dc.description.volume | 25 | |
dc.description.issue | 3 | |
dc.description.page | 158-169 | |
dc.description.coden | BREIE | |
dc.identifier.isiut | NOT_IN_WOS | |
Appears in Collections: | Staff Publications |
Show simple item record
Files in This Item:
There are no files associated with this item.
Google ScholarTM
Check
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.