An empirical study of adopters and non-adopters of the Internet in Singapore

Abstract

The Internet has been given a great deal of attention around the world and the number of host computers and users on the Internet has been increasing approximately at an exponential rate. However, despite this rapid growth, there are relatively few empirical studies on the Internet. This paper reports on a questionnaire survey of both adopters and non-adopters of the Internet among organizations in Singapore. The organizational characteristics, benefits of adopting the Internet, reasons for not adopting the Internet, criteria for selecting Internet access service providers, etc. were examined, thereby contributing to a better understanding of the Internet phenomenon in Singapore. © 1998 Elsevier Science B.V. All rights reserved.