Please use this identifier to cite or link to this item:
https://doi.org/10.1016/j.ijinfomgt.2009.07.004
Title: | Lessons from multi-agency information management projects: Case of the Online Business Licensing Service (OBLS) Project, Singapore | Authors: | Teo, T.S.H. Koh, T.K. |
Keywords: | Electronic government Lessons Online Business Licensing Service Singapore |
Issue Date: | 2010 | Citation: | Teo, T.S.H., Koh, T.K. (2010). Lessons from multi-agency information management projects: Case of the Online Business Licensing Service (OBLS) Project, Singapore. International Journal of Information Management 30 (1) : 85-93. ScholarBank@NUS Repository. https://doi.org/10.1016/j.ijinfomgt.2009.07.004 | Abstract: | Multi-agency information management projects are becoming increasingly common. Yet, there is relatively limited research in this area, particularly in the context of electronic government (e-government). This paper fills this gap in the literature by examining a successful information management project called the Online Business Licensing Service (OBLS) that aims to streamline the various licenses (managed by different agencies) required to operate a business in Singapore. The findings suggest that multi-agency projects are inherently more complex than single agency projects. A set of lessons on managing such projects is presented and these lessons should prove useful to researchers and practitioners as multi-agency information management projects become increasingly more widespread. © 2009 Elsevier Ltd. All rights reserved. | Source Title: | International Journal of Information Management | URI: | http://scholarbank.nus.edu.sg/handle/10635/44022 | ISSN: | 02684012 | DOI: | 10.1016/j.ijinfomgt.2009.07.004 |
Appears in Collections: | Staff Publications |
Show full item record
Files in This Item:
There are no files associated with this item.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.